Testimonials

 

I have worked with Jan on three home purchases in the Austin area and I can say that she is top notch!  Her excellent work ethics and personal touch make the difference.  She went the mile for me on all of my purchases.  She got me great interest rates, she worked quickly and was always available for any need, big or small.  I have to admit, I am not so savvy when it comes to “business type” matters and Jan made me feel confident and secure during the entire process. I would only reccomend Jan Hill for any lending needs.  I will always be a devoted customer…and now friend! L.L.

I worked with Jan 6 years ago when I purchased my last house. Remembering how smooth the process went, I contacted her recently when I needed to refinance to buy my partner out of his share of our condo. It was a difficult time in my life but Jan made it easy for me, helping me navigate through the loan process and even suggesting at one point that it might make sense to put the condo on the market instead of refinance, which obviously wasn’t to her benefit. She secured a very competitive interest rate, responded quickly to my questions and handled everything . I can’t recommend her highly enough for both her years of experience and industry expertise as well as her helpful, caring attitude.   Signed L. B. returning customer

With a contract in hand and less than a month to go until
closing, Jan Hill financed our property where other lenders failed. Her service
was efficient, highly-communicative and amazingly smooth. It helps that your
lender is not only reliable, involved and smart but also a CPA who understands
the inner workings of a business transaction. Highly recommended. Y.D. and  I.K

I recently bought a house and used Jan Hill as my mortgage broker. She was professional, friendly, knowledgeable, and went out of her way to make buying a home easy for me. I had heard  a lot of stories about the difficulties of getting a loan in the current economy, but Jan helped to make this process as painless as possible and got me a great interest rate to boot. If you need service and someone who won’t treat you like a number, Jan Hill is a great bet!R. R. a returning customer

First I can’t say enough how much you made a very secret and long awaited dream come true for me. I honestly had given up hope that something this wonderful would finally happen for me. Since the moment I have met you, you have been a wonderful cheerleader and definitely easy to work with. I truly appreciate how honest and straightforward you are about everything. There is so much hard work you have put into this and I want you to know how truly appreciative I am and feel blessed to have people like you in the world. You truly care about helping people with one of the biggest (and most stressful) purchases in their lives. You made this whole process as easy as possible and were willing to explain and teach a first time home buyer what we were signing up for. It is wonderful to work with such an authentic and gracious person. You were instrumental in providing and restoring my hope and that this was something possible for me and for that I am grateful. Not only were you professional and great to work with, so was your underwriting team. They were very friendly and easy to work with as well especially in dealing with stressed out home buyers. All I can say is I hope to meet more people in my life trying to buy a home just so I can recommend you to them. You are a credit to your industry. Kind regards,Tracy Tull

Last year, Jan helped me out of a serious predicament. I had been renting a funky little house with a view of Lake Travis, perfect for my daughter and me. But my landlord’s restaurant failed, and he couldn’t make the house payments. He offered to let me buy it for what he owed, so I went to my bank. Despite the low asking price and my 680 credit score, they wouldn’t give me a mortgage.I was already starting to pack, wondering where I could ever find such a great place to live, when a friend told me about Jan. She took a comprehensive look at my situation and researched loan programs, going to great lengths to keep my spirits up when one after another didn’t work out. I expected to be offered an outrageously expensive loan, but she managed to find one that was affordable for me. A year later, I’m a homeowner with a great tax deduction as well as the security of a wonderful place to live. I highly recommend Jan to anybody who wants to find the best mortgage for their unique circumstances.       S. Spicher, Lago Vista, TX

As a real estate broker, I became acquainted with Jan Hill during her association with a major mortgage lending firm. When we met, I was marketing condominium properties for an investment partnership. I had received offers for individual units in that complex under FHA financing, but the condominium documents in place for that project did not comply with FHA guidelines. Jan went out of her way in helping to analyze these documents and implement required changes to facilitate FHA financing on that project. I quickly saw that she possessed both the expertise and the willingness to “go the extra mile” to meet her clients’ needs. Since that time, I’ve referred many clients to her with positive results.Last year, I received a call from a past client in serious financial difficulty . I asked Jan to meet with them to discuss their situation and possible courses of action. In doing so, she helped them understand their situation more clearly and assisted them in formulating a game plan to work through their situation. After they were able to get their property sold, Jan was able to secure remarkably competitive financing for their new, more affordable home, despite their damaged credit. And, she again went “the extra mile” to ensure that things went smoothly for them, despite the difficulty of the situation.I can’t recommend Jan Hill highly enough, both as a mortgage lender and as a person. She has my utmost professional and personal respect.Rich Pogrund, Licensed Real Estate BrokerColdwell Banker United Realtors

When I decided to move back to my home state of Texas, I had been gone over 20 years. I searched on the internet and found Jan Hill. From the first email, our first phone call to finally an in-person meeting, she was always Texas-friendly and professionally perfect for what I needed. Jan was critical to my success in purchasing my first home here in Austin. She was calm, reassuring and confident that everything would work out well because with all her experience, she knows this business. She reviewed all my financials and even without having a local job in-hand (yet), Jan was instrumental in getting my loan approved and closed within 25 days. This is particularly amazing because all this was done while I was in still in California. When I arrived in Texas, all I had to do was show up and sign because of Jan’s diligence in the loan process. Because of her great service and attention to detail, it was a hassle-free experience. . She is the only mortgage broker I would ever personally and confidently recommend for the mortgage loan process. She has already helped others I have referred to her with fabulous results. She has been a great professional resource who also happens to be a great friend.M.L. Spence, Austin, TX

One Response to Testimonials

  1. A.T. says:

    I have worked with Jan on the purchase of my first house and just recently worked with her on the purchase of my new house. She is very diligent and patient. She and David were very efficient in getting me approved and through the process. She is very thorough in her explanations of the process. I would recommend her to anyone.

    A.T.

Leave a Reply

Your email address will not be published. Required fields are marked *